Costly Misconceptions About I.T. Preventative Maintenance
It is quite common for companies in order to misguided and be under misconceptions about need for engaging preventive maintenance for your IT systems. These misconceptions can cost you a hefty sum with regards to of repairs too as place the organisational information for drinking and driving as well as disrupt the internal processes. Here are a couple of the primary misconceptions that are held regards to preventive maintenance of the usb ports systems.
#1: If your computers and servers are working fine right now, they not need any preventative maintenance.
This is probably one of construct and most deadly misconceptions that many businesses fall victim to. Computers and servers are like cars. If you don't change the oil, change the filter, rotate the tires, flush the transmission, and perform other regular maintenance on your car, it will eventually break down and price you FAR MORE to repair style over the cost of fundamental idea maintenance.
Similarly, there instantly maintenance checks that should be done daily (like virus updates and spam filtering), weekly (like system backups), and monthly or quarterly (like checking for and installing security patches and updates, disk defrag, spyware detection and removal, checking the surge suppressor and the integrity of most people drive, and so on). Your IT support company or person should be adamant that you regular maintenance done on your systems and should offer to set up automatic virus definition updates, spam filtering (to avoid viruses), and automatic system backups OFF-SITE.
If your IT Company or technician does not press you to permit them to do this for you, then take note. Lack of system maintenance is the # 1 reason most organizations end up losing valuable files and incurring heavy troubleshooting bills. If your IT support company isn't offering you these services, you must find someone else in order to your network for a few reasons:
Either they are unsure enough to make this recommendation, which is a sure sign they may be horribly inexperienced, OR
They notice that they are profiting through the computer problems and don't want to recommend steps towards preventing you from needing their help on an ongoing purpose.
Either reason is worth keeping for to be able to reconsider the IT support service provider you have hired.
#2: The upkeep tools provided in the Microsoft Operating system and software are all the maintenance wish to.
Again, it's a terrible misconception. Microsoft does NOT include ALL from the security features to protect your data from viruses, hackers, and data loss or prevent your PC and servers from running at a low speed.
Additionally, Microsoft (and other software vendors for that matter) is consistently providing critical patches and updates using their software to guard you from viruses and hackers. However, if you do not know to search for them, or maybe if you need ideas of how to install them properly, you could easily end up getting burned.
#3: My nephew/neighbor's kid/brother-in-law knows this computer stuff and can help me solve my predicaments.
If only this were true. Obviously, not all technicians are the same. Just because a body's good with computer applications (what we call an electric user) does not mean they discover how to install a major security patch, detect and extract a deadly virus, or improve your machine.
Most people look on a part time 'guru' to assist save money, but this often comes back to haunt them. Every day we get new clients who contact us needing us to remove a mess that was caused by an inexperienced friend who has been just critical help. Improvements at lightning speed imagine takes constant learning and exercise to master it.
#4: You are able to get a superior deal on software, equipment, or services by internet.
The keyword here is 'deal'. Sure you can always find a cheaper price if you shop online, but may actually find yourself with the short end of the stick. Would seem anything in life, you get what get yourself a for. Companies simply cannot give you dirt cheap prices AND champagne service.
If you are getting a cheap bargain, then chances are you will become very little if NO service after manage. If something goes wrong, or if perhaps you just have a question, you discover out how the customer service line only goes several voice mail that never gets checked, or you've got to submit questions via e-mail that takes DAYS to come back.
Before obtain ANY hardware or software, make sure you recognize the answers to the questions:
How long have they been company? The last thing you want to do is pay for a lemon via fly-by-night office. Thanks to the Internet, ANYONE can set up a website and start selling computer equipment, parts, and software tool. That is why you want to look for a company that has been business for five years a lot more.
What is guarantee or warranty from the equipment or services are usually buying? For a standard rule, they should offer a year replacement warranty on each of the parts at a minimum.
How does the catering company handle returns and trades? Do you have to ship the defective item back these on your dime or do they arrange to obtain it picked more? Do they send the replacement the first thing is? What is the guaranteed turnaround time for an item? This is why many people prefer to buy all equipment from your local vendor. If you goes wrong, you can drive into the store, talk with a real person, and get an instant replacement in most cases.
What type of help desk support do you offer? For everybody who is like me, you desire to speak directly to a knowledgeable technician instead of help. However, many companies only offer e-mail and web-based support, and charge a hefty fee for anything not within that. Which brings me to another question.
Is your support free or charged by the minute? Make sure you are obvious on what support is free and what's fee-based.
Where is help desk and customer service network office right here? Many of the big vendors are shipping their help desk support overseas to save money. While this works out great for them, you might consider it incredibly frustrating when you're trying to correspond with their consumer support representatives.
Do You really know tips on how to install, configure and troubleshoot this new device? If not, you may want to consider having a qualified technician to install it. Quite often, drivers and software can conflict and make trouble and unless you have installed this device before, may worth model fee to get someone else to apply it for any person.
#5: All IT Support and Consulting Firms are the same. Your best option may possibly be the one who offers the particular price.
As I stated a moment ago, an individual what provided for for. A better value price would mean a cheap job. Truly good technicians fail to work cheap simply because they're in popularity. The only technicians that deliver the results cheap are the ones that basically just starting and they are grossly low compertition.
With your valuable data do you eagerly the cheapest IT support company working on your network?
We consider the view that many people want value for cash and would just like the task finished right. Solar energy panels professional service providers are not the cheapest but charging a fair price is always justified via excellent service in drop by.